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Perfume, Attar & Bakhoor items are limited

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Shipping Information

Delivery Timeline:
• 7 days nationwide delivery
• 3-4 days for metro cities (Delhi, Mumbai, Bangalore etc.)

You'll receive email updates:

  • • Order confirmation
  • • Shipping details with tracking
  • • Delivery notification

All orders packed & dispatched within 24 hours.

Standard Delivery Timelines:

  • • Metro Cities: 2-3 business days (Delhi, Mumbai, Bangalore, etc.)
  • • Other Cities: 3-5 business days
  • • Remote Areas: 5-7 business days

Note: All orders are processed within 24 hours. You'll receive tracking details via SMS/email once shipped.

Delivery times may vary during festivals/sales. Contact us for urgent deliveries.

We accept all major payment methods:

Credit/Debit Cards
Net Banking
UPI Payments
Wallets

All online payments are securely processed through Razorpay

Cash on Delivery (COD) available for most locations

Note: Some payment methods may not be available for certain products/services.

Currently we primarily serve India, but international shipping may be possible!

For international delivery inquiries, please contact us via:

WhatsApp Support

Message us to check shipping possibilities to your country

  • We work with Shiprocket and other international logistics partners
  • Shipping costs and delivery times vary by destination
  • Customs duties may apply depending on your country's regulations

Our team will verify shipping feasibility and provide a quote within 24 hours.

Your parcel will be delivered through multiple safe and reliable options:

Standard Courier
Express Air
Home Delivery
Pick-up Point

Track your parcel easily with our real-time tracking system.

Delivery times may vary depending on location & service chosen.

Note: Remote areas may take extra time for delivery.

We take delivery issues very seriously and always support our customers:

  • ⏳ Delayed Deliveries: Packages may be delayed due to weather, customs, or courier backlogs.
  • 📍 Lost Packages: If your tracking hasn’t updated or shows “delivered” but you didn’t receive it, contact us immediately.
  • 🤝 Our Commitment: We’ll investigate with the courier and either reship your order or issue a full refund.

Always keep your order number & tracking ID ready when reporting an issue.

Note: Claims for lost packages must be reported within 10 days of the expected delivery date.

We’re here to ensure you receive your order safely or get a full resolution.

Payment Information

We provide multiple secure and convenient payment options to make your shopping experience smooth:

  • 💳 Credit & Debit Cards – Visa, MasterCard, American Express, Discover
  • 🏦 Net Banking / Bank Transfers – Available for selected regions
  • 📱 Digital Wallets – PayPal, Apple Pay, Google Pay, PhonePe, Paytm, etc.
  • 💵 Cash on Delivery (COD) – Pay with cash when your order is delivered (standard delivery charges apply)

All online transactions are encrypted & 100% secure.

You can select your preferred payment option at checkout.

Yes, you can pay using Gift Cards through Razorpay’s secure payment gateway:

  • 🎁 Gift Card Balance – At checkout, select Gift Card as your payment option.
  • 💳 Razorpay Gateway – The payment will be securely processed via Razorpay.
  • ⚡ Instant Processing – Amount will be deducted instantly from your gift card balance.

If your Gift Card balance is insufficient, you can pay the remaining amount using other available methods (Cards, UPI, Wallets, etc.).

Simply apply your Gift Card code during checkout to complete the payment.

If you are unable to complete your payment, don’t worry — this is usually a temporary issue:

  • ⚠️ Sometimes Razorpay’s servers may face temporary downtime or delays.
  • ⏳ In such cases, simply wait a few minutes and try again.
  • 🔄 Refresh the checkout page and reattempt the payment.
  • 📡 Ensure you have a stable internet connection before retrying.

This is not an issue with our website, but a temporary Razorpay gateway problem. Payments usually go through once the servers are back to normal.

If the issue persists, you can also try an alternative payment method or contact our support team for assistance.

Not sure if your payment was successful? Here’s how to confirm:

  • ✅ Once your payment is processed, you will immediately receive an order confirmation email/SMS.
  • 💳 If the amount was deducted from your bank/card but you did not receive confirmation, the payment might still be pending with Razorpay.
  • ⏳ Pending payments are usually automatically refunded within 5–7 business days if not captured.
  • 📧 Still unsure? Share your transaction ID or order number with our support team and we’ll verify it for you.

Don’t worry — if the money has been deducted but the order is not confirmed, your amount is safe and will either be adjusted or refunded automatically.

For quick help, contact our support team with your payment reference details.

You can easily track the status of your order through email updates:

  • 📧 Each time your order status changes (Confirmed → Shipped → Out for Delivery → Delivered), you will receive an email notification.
  • 🔎 Your Order ID will be included in the email for quick reference.
  • 📦 Once shipped, tracking details will be shared so you can monitor the delivery progress.
  • 🙋 If you need any help, simply reply to the email with your Order ID and our support team will assist you.

Rest assured — you will always receive a confirmation email once your order is shipped or delivered.

Please keep an eye on your inbox (and spam folder) for updates regarding your order.

If your order hasn’t arrived yet, don’t worry — here’s what you can do:

  • 📦 First, check the order status from your confirmation email or tracking link.
  • ⏳ Please allow a little extra time if your order is still within the estimated delivery window.
  • 📧 If the status shows as “Delivered” but you haven’t received it, kindly check with neighbors/security/reception as parcels are sometimes left safely nearby.
  • 🙋 Still no update? Contact us with your Order ID and we’ll investigate with the courier immediately.

In rare cases, packages may be delayed due to courier issues. Rest assured, we’ll help resolve it quickly.

Please reach out to us via email or support chat with your order details so we can assist you further.

Orders and Returns

To request a return, please reach out to us through any of the following channels:

Please send us a message with your Order ID and details. Our team will review your request and respond within 48 hours.

If your order was paid through Razorpay, once cancellation is confirmed, the refund will be processed according to Razorpay’s timeline.

Yes — we ship internationally! Here’s how it works:

  • 🌍 Availability – We deliver to most countries. Shipping options depend on your destination.
  • 💰 Rates & ETA – Charges and delivery timelines are calculated based on your location and courier service.
  • 🔎 Tracking – A tracking link is shared via email as soon as your order is dispatched.
  • 🧾 Customs & Duties – Any import taxes/fees (if applicable) are payable by the recipient as per local regulations.

Click on WhatsApp, Email, or Call to be redirected instantly and get country-specific shipping details from our team.

Tip: Share your country code and (if available) for faster assistance.

To request a refund, you need to contact our support team via WhatsApp, Call, or Email.

  • 📦 Refunds are available only for unused and undamaged products.
  • ⏳ You must request a refund within 3 days of delivery.
  • ❌ Used or damaged items are not eligible for refund.
  • 💳 Refunds will be processed through Razorpay (time depends on Razorpay’s processing).
Contact on WhatsApp

Note: Clicking the WhatsApp, Call, or Email options will redirect you directly to our support team.

Getting started is very simple! Just follow these steps:

  • 👉 First, Login or create your account.
  • 🛒 Once logged in, browse products and add your favorites to the cart.
  • 💳 Proceed to checkout and place your order with ease.

Shopping with us is quick and hassle-free. You can order in just a few clicks!

Your trust is our top priority. That’s why all transactions are processed through Razorpay, a highly secure and globally trusted payment gateway.

  • 🔒 Safe & encrypted payments worldwide.
  • 🌍 Trusted by millions of users globally.
  • 🤝 We focus on building long-term trust, not just sales.

Every order you place is secure and handled with care because we believe in winning your trust first. ✅

Yes ✅ Your personal details are 100% safe with us. We never share your information with third parties. Every transaction and data transfer is protected with industry-standard encryption.

  • 🔒 We follow strict privacy and data protection rules.
  • 🛡️ Secure servers keep your information safe.
  • 🙅 We never sell or misuse your personal data.

Your trust matters — all your information is private, safe, and secure with us.

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100% Authentic

We deliver original Product

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Support 24/7

Contact us 24 hours a day

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100% Money Back

You have 30 days to Return

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Payment Secure

We ensure secure payment