Refund Policy

At Inaya Perfume, we take pride in the quality of our products. If you receive a damaged or incorrect item, you may be eligible for a refund or replacement.

Eligibility for Refunds

Refunds are only applicable if:

• • The product is damaged upon arrival
• • You received the wrong item
• • The request is made within 3 days of delivery

How to Request a Refund

To request a refund, please email us at support@inayaperfume.com with your order number, a description of the issue, and clear photos of the product received.

Non-Refundable Items

Due to hygiene reasons, we do not accept returns or refunds for opened or used perfume bottles unless they arrived damaged or defective.

Refund Process

Once your refund request is approved, the amount will be credited to your original payment method within 5–7 business days.

Need Help?

If you have any questions regarding your order or refund status, please contact us at support@inayaperfume.com. We're here to help.